Dispatch and payment terms

Shipping charges

Packages are normally shipped within a few business days (please refer to the terms and conditions for details) after receipt of payment by DHL with order tracking and delivery without signature. The shipping time depends on the destination.The shipping cost includes loading and packing charges as well as the postage cost. We advise you to combine multiple items into one order. We cannot combine two different orders, and shipping charges are calculated separately for each order.

We currently ship to all countries listed here. The shipping costs are:

Country Shipping costs
Germany
flat rate 6,90 € - from a value of goods* of €99,- free of shipping costs

* Please note that the flat rates are based on the value of the order.

For shipments abroad, additional customs duties may apply, which the responsible customs authorities will collect directly from you.

If you wish to have goods shipped to a country other than those listed above, please refrain from ordering via the online store and contact our customer support in advance by e-mail at Onlineshop@amydeluxe.de.

For shipments to non-EU countries, we will declare the shipment with description of contents and value. All possible customs and import fees are to be paid by the recipient. National import regulations for the respective products are to be observed by the customer. We assume no responsibility for the conformity of our products with national directives and regulations outside the EU.