Shipping and payment terms
Shipping conditions
- You must be at least 18 years old to purchase our products. Account settings
- The delivery address must be within Germany in order to order tobacco products or e-cigarettes.
Shipping costs
Packages are usually delivered within a few business days (please see our Terms and Conditions for details) after payment is received via DHL with order tracking and delivery without a signature. Delivery time depends on the destination. Shipping costs include handling and packaging fees as well as postage. We recommend combining multiple items into one order. We cannot combine two separate orders, and shipping costs will be calculated separately for each order.
We currently ship to all countries listed here. Shipping costs are:
| Land | Shipping costs |
| Germany | Flat rate €6.90 - free shipping on orders over €99* |
| Albania | 34,50 € |
| Austria | 12,90 € |
| Belgium | 17,70 € |
| Bosnia and Herzegovina | 34,50 € |
| Bulgaria | 41,90 € |
| Croatia | 41,90 € |
| Cyprus | 41,90 € |
| Czech Republic | 17,70 € |
| Denmark | 17,70 € |
| Estonia | 41,90 € |
| Finland | 41,90 € |
| France | 17,70 € |
| Greece | 41,90 € |
| Hungary | 33,44 € |
| Ireland | 41,90 € |
| Italy | 33,44 € |
| Latvia | 41,90 € |
| Liechtenstein | 25,50 € |
| Lithuania | 41,90 € |
| Luxembourg | 17,70 € |
| Malta | 41,90 € |
| Moldova | 34,50 € |
| Monaco | 17,70 € |
| Montenegro | 34,50 € |
| Netherlands | 17,70 € |
| North Macedonia | 34,50 € |
| Norway | 34,50 € |
| Poland | 17,70 € |
| Portugal | 41,90 € |
| Romania | 41,90 € |
| Serbia | 34,50 € |
| Slovakia | 33,44 € |
| Slovenia | 33,44 € |
| Spain | 33,44 € |
| Sweden | 33,44 € |
| Switzerland | 25,50 € |
| United Kingdom | 38,59 € |
Please note that the flat rates refer to the actual value of the shopping cart.
For shipments abroad, additional customs duties may apply, which will be collected directly from you by the relevant customs authorities.
Should you wish to have goods shipped to a country other than those listed above, please refrain from placing an order through the online shop and contact our customer support beforehand by email at Onlineshop@amydeluxe.de . For deliveries to non-EU countries, we declare the shipment with a description of the contents and their value. Any applicable customs duties and import fees are to be borne by the recipient. Customers are responsible for complying with national import regulations for the respective products. We assume no responsibility for the conformity of our products with national guidelines and regulations outside the EU.